Delivery & Packaging Information

Christmas Delivery Information

Last order date for Christmas for all products (except turkeys)

Last Order Date (including Xmas Packs) for Christmas is Monday 18th December (midnight) for delivery by Thursday 21st December or Friday 22nd December 2017.

Last order date for Turkey, Duck and Goose Orders

1. Free Range Goose and Duck

You must order Free Range Goose and Duck by Monday 4th December (before noon) for guaranteed Christmas delivery. For orders placed after 4th December and up to 18th December we cannot guarantee availability.

2. Free Range Bronze Turkey

You must order Free Range Bronze Turkey by Monday 4th December (before noon) for guaranteed Christmas delivery. For orders placed after 4th December and up to 18th December we cannot guarantee availability. 

3. Whole Fresh Hen Turkey With Giblets and Hen Turkey Crown

You must order Whole Fresh Hen Turkey and Hen Turkey Crown by Monday 11th December (before noon) for guaranteed Christmas delivery. For orders placed after 11th December and up to 18th December we cannot guarantee availability of whole fresh hen turkey and hen turkey crown.

Delivery and Order Schedule over Christmas and New Year 2017/2018

December 2017Order Placing:Expect delivery on:
 Monday 11th  Normal  Tuesday 12th December
 Tuesday 12th   Normal Wednesday 13th December
 Wednesday 15th   Normal  Thursday 14th December
 Thursday 14th  Normal  Friday 15th December
 Friday 15th   Normal  Saturday 16th December
 Saturday 16th   Normal  Thursday 21st December or Friday 22nd December
 Sunday 17th   Normal  Thursday 21st December or Friday 22nd December
 Monday 18th   Before midnight  Thursday 21st December or Friday 22nd December
 Tuesday 19th   Normal  Friday 29th December
 Wednesday 20th  Normal  Friday 29th December
 Thursday 21st  Normal  Friday 29th December
 Friday 22nd  Normal  Friday 29th December
 Saturday 23rd  Before midnight  Friday 29th December
 Sunday 24th  Closed  Closed
 Monday 25th  Before midnight  Friday 29th December
 Tuesday 26th  Closed  Closed
 Wednesday 27th   Normal  Friday 5th January 2018
 Thursday 28th  Normal  Friday 5th January 2018
 Friday 29th   Normal  Friday 5th January 2018
 Saturday 30th   Normal  Friday 5th January 2018
 Sunday 31st    
 January 2018    
 Monday 1st  Closed  Closed
 Tuesday 2nd  Normal  Friday 5th January 2018
 Wednesday 3rd   Normal  Friday 5th January 2018
 Thursday 4th  Before 12 noon  Friday 5th January 2018
 Friday 5th   Normal  Saturday 6th January 2018

1. Delivery Charges.

Our standard delivery charge (delivery before 6pm) for UK mainland deliveries (includes Scottish Highlands) is £4.99, £10 for premium delivery (delivery before noon), £8 for the Scottish Islands. Orders over £50 to UK mainland addresses are carriage free. Otherwise, delivery charges are calculated on weight, simply add the products you would like to your basket and add your delivery address to see the delivery cost.

2. Delivery Days.

Any UK mainland (excluding Scottish Highlands) order placed before noon from Monday to Thursday will normally be delivered the next day before 6pm for UPS and 9pm for DPD (Tuesday-Friday), with the exception of orders which include Fresh Fish. The earliest delivery day after a bank holiday is Wednesday. 

Most European and remote Scottish deliveries will be made on the same schedule, but please allow an extra 24 hours.

The following postcodes are classed as Scottish Highlands & Islands and delivery may take additional 24hrs: AB31-35, AB36-38, AB41-45, AB51-54, AB55-56, BT1-99, FK17-21, IV1-39, IV52-54, IV63, KW1-14, PA21-40, PH19-29, PH32-33, PH45-48.

Please choose either a Wednesday, Thursday or Friday as your delivery day if you live in one of the above postcodes to ensure that your order is delivered on time.

If in any doubt please email us with your postcode and when you would like to receive the order by.

Order DayEarliest Delivery Day
Monday before noon Tuesday
Monday after noon Wednesday
Tuesday before noon Wednesday
Tuesday after noon Thursday
Wednesday before noon Thursday
Wednesday after noon Friday
Thursday before noon Friday
Thursday after noon Tuesday
Friday Tuesday
Saturday and Sunday Tuesday


3. Delivery Exceptions.   

The following postcodes are classified as Scottish Islands for billing purposes:

  • Shetland: ZE1-3
  • Orkney: KW15-17
  • Western Isles: HS1-9
  • Isle Of Arran: KA27 & Isle Of Cumbrae: KA28
  • Isle Of Skye: IV49 and IV40-51, IV55-56
  • PA20-99
  • PH30-31, PH34-44,PH49-99

This means that these postcodes are not included in our guaranteed next day delivery service, are charged £8 and can take up to 48 hours to deliver.

4. Fresh Fish Orders.

Orders including fresh fish are despatched on Tuesdays, Wednesday and Thursdays only. Scottish fish markets are closed on Sunday, so any fish sent on a Monday would be from Saturday's deliveries. 

5. Saturday Deliveries.

UK Mainland (excluding Scottish Highland) orders place before Noon on Friday can be sent by special Saturday delivery at an additional cost of £6.00. We do not deliver to Scottish Highlands & Islands on Saturday.

6. Special Requests.

Whether you would like us to deliver to a neighbour, or cut your meat a specific way, we can accommodate most requirements, just ask! We prepare all meat and fish to order, so if there's something unusual you would like, our skilled fishmongers and butchers can help. Simply add a note in the check out process. We can also vacuum pack your order in whatever quantities you would like, so if you are ordering for a group of people, we can split quantities so you can store in your own refrigerators.

7. Packaging.


Your meat order is kept cool in transit because we use a one-piece foil insulated cardboard box, and your meat is packed along with specially designed ice packs.

The insulated cardboard box is leak-proof and sturdy. It keeps the inside cool. Our ice packs are made with a water-based gel, which is frozen and packed with the meat. This will keep the meat at the correct temperature for up to 48 hours. When the ice does melt, it stays as a gel, which prevents the delivery becoming wet.


8. Delivery Method

Campbells deliveries are made by UPS or DPD (1 working day). 

We will deliver our products in specially designed cardboard boxes to anywhere in the mainland UK. Any order placed before noon will be delivered the next working day. UPS or DPD courier collects the completed orders from Campbells and delivers them directly to your door. Customers can give additional delivery instructions for their order online at the time of purchase. Deliveries are attempted at least once on the day of delivery. UPS or DPD may deliver the package to a neighbouring house either two doors up or down from the delivery address whilst posting full instructions for collection on an instruction card at the delivery address. If it is not possible to deliver the package on the day of delivery UPS will return the package to the local depot and attempt to deliver on the next working day. Thereafter parcels must be collected from the local delivery depot. If not collected parcels are returned to Campbells. In the case for DPD the parcels are destroyed if not delivered on the day of delivery as DPD does not store perishable products in its depot for collection. 

9. International Delivery

We do international deliveries for the following countries via UPS:

Belgium, Ireland, Luxembourg, Netherlands, France, Germany, Monaco, Austria, Denmark, Finland, Greece, Italy, Portugal, Spain, Sweden and Hungary.

Please note we are unable to deliver to specific islands in and around the above countries. Please contact us at to check.

International prices are based on shipment weight and the postal address. Please enter your details at the checkout page for accurate cost of delivery or alternatively contact us at