Delivery & Packaging Information

 For international delivery information, please see section 8. 

 

1. Delivery Charges.

Delivery Option Cost Free on orders over:
UK Mainland £5.99 £50
UK Remote Areas* £10 £100
Northern Ireland £10 £100

*See section 3 for a full list of postcodes.

2. Delivery Days.

Any UK mainland (excluding Scottish Highlands) order placed before noon from Monday to Thursday will normally be delivered within 2 days before 7pm for UPS and 9pm for DPD (Wednesday-Saturday), with the exception of orders which include Fresh Fish. The earliest delivery day after a bank holiday is Wednesday.

Most European and remote Scottish deliveries will be made on the same schedule, but please allow an extra 24 hours.

For delivery post code exceptions, see Section 3.

Please choose either a Tuesday, Wednesday or Thursday as your delivery day if you live in one of the above postcodes to ensure that your order is delivered on time.

For international deliveries, please choose either a Tuesday, Wednesday or Thursday as your delivery day.  We advise to allow 2 working days should there be any delays.

If in any doubt please email us with your postcode and when you would like to receive the order by.

Order Day Earliest Delivery Day
Monday before noon Wednesday
Monday after noon Thursday
Tuesday before noon Thursday
Tuesday after noon Friday
Wednesday before noon Friday
Wednesday after noon Saturday
Thursday before noon Saturday
Thursday after noon Tuesday
Friday before noon Tuesday
Friday after noon Wednesday
Saturday and Sunday Wednesday

3. Delivery Exceptions.

The following postcodes are classed as Scottish Highlands/Islands and Northern Ireland. Delivery may take an additional 24hrs:

• AB23, AB30-99
• AB31-AB35
• AB36-AB38
• AB41-AB54
• AB55-AB56
• BT ALL
• FK17-FK21
• IV1-IV63
• KW0-KW14
• PA20-PA78
• PH15-PH18
• PH19-PH29
• PH32-PH33
• PH45-PH48
• PH30-PH31
• PH34-PH44
• PH49-PH50
• PO30-PO41

This means that these postcodes are charged £10 and can take up to 48 hours to deliver. Free delivery over £100 will apply to these locations.

We are unable to deliver to the following postcodes due to their remote location:
• ZE1-ZE3
• KW15-KW17
• HS1-9
• KA27-KA28
• TR21 – 25
• GY-ALL, , IM-ALL, JE-ALL

4. Fresh Fish Orders.

Orders including fresh fish are despatched on Tuesdays, Wednesday and Thursdays only. Scottish fish markets are closed on Sunday, so any fish sent on a Monday would be from Saturday’s deliveries.

5. Saturday Deliveries.

UK Mainland (excluding Scottish Highlands) orders placed before Noon on Thursday can be sent by special Saturday delivery. This is the standard delivery cost of £5.99. This is free on UK Mainland orders over £50. We do not deliver to Scottish Highlands & Islands on Saturday.

6. Packaging.

Packaging

Your meat order is kept cool in transit because we use a one-piece foil insulated cardboard box, and your meat is packed along with specially designed ice packs.

The insulated cardboard box is leak-proof and sturdy. It keeps the inside cool. Our ice packs are made with a water-based gel, which is frozen and packed with the meat. This will keep the meat at the correct temperature for up to 48 hours. When the ice does melt, it stays as a gel, which prevents the delivery becoming wet.

7. Delivery Method

Campbells deliveries are made by its courier partners (up to 2 working days).

We will deliver our products in specially designed cardboard boxes to anywhere in the mainland UK. The selected courier collects the completed orders from Campbells and delivers them directly to your door. Customers can give additional delivery instructions for their order online at the time of purchase. Deliveries are attempted at least once on the day of delivery. The selected courier may deliver the package to a neighbouring house either two doors up or down from the delivery address. Full instructions for collection are posted on the instruction card at the delivery address. If it is not possible to deliver the package on the day of delivery the courier company will return the package to the local depot and attempt to deliver on the next working day. Thereafter parcels must be collected from the local delivery depot. If not collected parcels are returned to Campbells. In the case for DPD the parcels are attempted on day 1 and if delivery fails, delivery will be attempted the next day .

8. International Delivery

Dear customers,

Until further notice, we are currently unable to accept any international orders at this time due to the uncertainty around trading.

We remain committed to all of our customers and will update you with more details as soon as possible.

Thank you for your understanding and patience.

 

 

We do international deliveries for the following countries via UPS:

Belgium, Ireland, Luxembourg, Netherlands, France, Germany, Monaco, Austria, Denmark, Finland, Greece, Italy, Portugal, Spain, Sweden and Hungary.

Please note we are unable to offer Saturday Delivery Service and deliver to specific islands in and around the above countries. Please contact us at info@campbellsmeat.com to check.

International prices are based on shipment weight and the postal address. Please enter your details at the checkout page for accurate cost of delivery or alternatively contact us at info@campbellsmeat.com.